Your Privacy and Personal Information Is The Utmost Important To Us.

To safeguard your data and prevent fraudulent activity, we use a state-of-the-art “Fraud Detection System” that scans each transaction for potential risks and flags suspicious activity. This helps us protect our customers from credit or debit card fraud* while ensuring that our transactions are secure and reliable.
While our system is highly effective, there may be occasions where a transaction is declined due to a suspected fraud attempt. If this happens to you, please understand that it does not necessarily mean that you have been listed as a fraud. It’s possible that your bank may have rejected the payment for other reasons.

*Fraud in regards to online purchases refers to the intentional use of stolen or fake payment information to make unauthorized transactions.

How To Solve Your Payment Issue Right Away!

If you encounter a declined payment, please contact your bank immediately and request that they release the payment to ‘Freakers Info’.
Please ensure that your account has sufficient funds before attempting to make a purchase.
Please try not to attempt to process the payment more than three times within 24 hours, as this could trigger our fraud detection system and result in blacklisting.
If your shopping cart contains multiple items, consider breaking it down into smaller purchases to reduce the risk of issues or errors.
If you continue to experience issues with payment, try using a different bank card or device to complete your purchase.

Important notice: To ensure a secure and hassle-free payment process, please note that we use Address Verification Software. This software cross-checks the billing address you enter with the one on file for your credit card. If the addresses don’t match, your transaction will be declined. To avoid any inconvenience, we recommend that you double-check your billing address before submitting your payment information.

We apologize for any inconvenience this may cause and appreciate your cooperation in helping us maintain the security of our payment system.

If the problem persists, please feel free to reach out to our customer support team via WhatsApp or Instagram DM