We provide worldwide shipping to over 200 countries!

Delivery Process & Duration

Our processing time is a maximum of 5 to 10 business days from the date of order. In most cases, we process orders much faster. We then dispatch all parcels once they are ready for shipment.

Our dedicated shipping & delivery team chooses the best, safest and fastest route for each parcel based on your location.

Your parcel is then dispatched from our warehouse to the respective shipping courier to deliver the parcel to your doorstep. At this time, an automated email containing your tracking information should have been sent to your email address registered upon checkout.

If you do not receive any updates on your tracking information beyond our processing time, please do not hesitate to contact us.

The following information shows the estimated duration* of delivery to different countries.

*The duration of delivery refers to the duration of your parcel’s transit from our warehouse to your doorstep. This does not include the processing time of your order.

How Shipping Fees Are Calculated

We offer weight-based shipping rates that give you the opportunity to save on shipping costs when you order more. Our shipping rates are structured to reward our customers who purchase larger quantities of products.

When you place your order, the weight of the items in your cart is automatically calculated and used to determine the shipping cost. The exact shipping cost will be displayed at checkout before you submit your order.

The cost of shipping is also calculated based on the total weight of the items in your cart and the destination to which they are being shipped. We believe that our weight-based shipping rates are a fair and transparent way to help you save money on shipping costs while providing you with excellent service.

The following information shows the estimated weight of our products.

How Parcels Are Packed For Shipment

For clothing and accessories, they are packed individually in their original packaging and placed in a FREAKERS INFO poly mailer. Another layer of the shipping courier’s poly mailer is added for extra security.

 

For all boxed items such as footwear, some clothing and collectibles, they are packed individually in their original packaging. The item is then packaged with a plastic layer, placed in another sturdy box and wrapped in the shipping courier’s poly mailer.

All footwear are also vacuum-sealed to ensure that your item reaches you in its pristine condition.

Parcel Insurance Coverage

We highly encourage all orders to be covered with our Parcel Insurance Coverage. With this, we are able to provide extensive assistance in the rare event that your parcel is taxed, confiscated, lost or stolen.

Without Parcel Insurance Coverage, we are not liable for any taxes, confiscations and losses once your parcel has been dispatched from our location.

For more information, please visit our FAQs